Customer Service

Our Guarantee

We offer 100% compliance with the New Zealand Consumer Guarantees Act. 

Generally speaking, this means the retailer who sold you the goods or services must sort out the problem.

If something goes wrong, you have the right to insist that we fix it.

To have this Act explained in easy to understand terms go to: http://www.consumer.org.nz/reports/consumer-guarantees-act/putting-it-right

Sales support

We pride ourselves on our amazing sales support. All our staff are active modellers. They have the experience and enthusiasm to assist you with your query. Please contact us for any assistance you may require.

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